Please check the following:
- Is the bag placed in the right way? This means you cannot see (a piece) of the bag from the outside of the DiaperChamp, the bag should be placed through the bagholder and the upper part of the bag should be folded around the bagholder. If the bag is not placed in the right way odour can leak out.
- Odour can be sticked in the plastic pail, you can clean the pail and let it air outside for at least an hour.
- The handle of the DiaperChamp should always be in a horizontal position, only in this position the DiaperChamp is odour free. When you turn the handle and the bag is almost full little odour can leak out but when the handle is in the horizontal position again the DiaperChamp is odour free.
- Use the right plastic bag, it should hit the bottom and cannot be too thin.
- After some years the silicon rings can be worn out, when you checked the options above and the DiaperChamp is still leaking odour, please send us an email at: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can order a new pair of silicon rings. (only for EU customers) In the USA and Canada DiaperChamp is sold via Babytrend, please contact Babytrend via www.babytrend.com